Facilities and services at Hotel Blue Star Cancun
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Great Swimming pool
Services & Facilities
74 amenities in 16 categories.
Activities
1 item
- Tour or class about local culture
Cleaning Services
3 items
- Daily housekeeping
- Laundry
- Ironing service
Cleanliness & disinfection
6 items
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Property cleaned by professional cleaning companies
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Common Areas
4 items
- Outdoor furniture
- Shared lounge/TV area
- Sun deck
- Terrace
Entertainment & Family Services
1 item
- Evening entertainment
Food & Drink
6 items
- Bar
- Wine/champagne
- Snack bar
- Restaurant
- Fruits
- Room service
Food & drink safety
2 items
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
Front Desk Services
8 items
- Invoice provided
- ATM on site
- Tour desk
- Concierge
- 24-hour front desk
- Baggage storage
- Private check-in/out
- Express check-in/out
General
5 items
- Private Parking
- Parking
- Free parking
- WiFi in all areas
- Parking on site
Miscellaneous
3 items
- Non-smoking rooms
- Adults only
- Air conditioning
Physical distancing
3 items
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
Pool and Spa
12 items
- Bathhouse
- Outdoor pool
- Solarium
- Swimming pool toys
- Sun loungers or beach chairs
- Swimming pool
- Pool bar
- Open-air bath
- Sun umbrellas
- Hot tub/Jacuzzi
- Shallow end
- Outdoor pool (year-round)
Safety & security
6 items
- CCTV outside property
- Security alarm
- Fire extinguishers
- Smoke alarms
- Safe
- CCTV in common areas
Safety features
5 items
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
3 items
- Free WiFi
- Internet
- WiFi
Transportation
6 items
- Airport shuttle (additional charge)
- Airport drop off
- Airport shuttle
- Shuttle service
- Shuttle service (additional charge)
- Airport pick up